Go to Main Content

.

 

HELP | EXIT

Detailed Course Information

 

Fall 2022
Aug 19,2022
Transparent Image

BT 181 - Customer Service
Learn basic concepts of high-quality customer service and practice applying these concepts to real life situations. This course focuses on developing an attitude of superior customer service both as a front line employee, as well as a manager of these employees. You will learn how to develop a customer service culture which is critical to success in all organizations.
4.000 Credit hours
40.000 TO 48.000 Lecture hours

Syllabus Available
Levels: Credit, Skills Development
Schedule Types: Lecture

Business,Technology and Trades Division
Business Department

Course Attributes:
Tuition, Career and Technical Education

Restrictions:
Must be enrolled in one of the following Levels:     
      Credit
May not be enrolled in one of the following Colleges:     
      College Now

Return to Previous New Search
Transparent Image
Skip to top of page
Release: 8.5.4