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Detailed Course Information

 

Spring 2017
May 05,2024
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BT 181 - Customer Service
Learn basic concepts of high-quality customer service and how to identify and achieve customer expectations and provide consistent service through 1) effective communication, 2) problem-solving, and 3) teamwork, resulting in and ensuring a profitable business.
4.000 Credit hours
40.000 TO 48.000 Lecture hours

Syllabus Available
Levels: Credit
Schedule Types: Lecture

Business Division
Business Department

Course Attributes:
Tuition, Career and Technical Education

Restrictions:
Must be enrolled in one of the following Levels:     
      Credit
May not be enrolled in one of the following Colleges:     
      College Now

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Release: 8.5.4