Syllabus Information |
Winter 2024
Jan 15,2025 |
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 | Use this page to maintain syllabus information, learning objectives, required materials, and technical requirements for the course. |
| DA 194 - Dental Office Procedures |
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Associated Term:
Winter 2024
Learning Objectives: Upon successful completion of this course, the student will be able to: 1. The responsibility of a dental business assistant 2. The criteria for handling an appointment book 3. Scheduling appointments on paper and electronically 4. Telephone techniques for incoming/outgoing calls 5. Financial arrangement for payment of account 6. Pretreatment estimates 7. Insurance for completion 8. Bookkeeping systems 9. Computer use in dental business offices 10. Records management 11. Recall systems 12. Marketing techniques in dentistry 13. Supplies and inventory control 14. Handling mail 15. Writing office newsletters Required Materials: Technical Requirements: |
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