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Syllabus Information

 

Winter 2022
Apr 26,2024
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Information Use this page to maintain syllabus information, learning objectives, required materials, and technical requirements for the course.

Syllabus Information
DA 194 - Dental Office Procedures
Associated Term: Winter 2022
Learning Objectives: Students who successfully complete this course will be able to:
1. The responsibility of a dental business assistant
2. The criteria for handling an appointment book
3. Scheduling appointments on paper and electronically
4. Telephone techniques for incoming/outgoing calls
5. Financial arrangement for payment of account
6. Pretreatment estimates
7. Insurance for completion
8. Bookkeeping systems
9. Computer use in dental business offices
10. Records management
11. Recall systems
12. Marketing techniques in dentistry
13. Supplies and inventory control
14. Handling mail
15. Writing office newsletters
Required Materials:
Technical Requirements:


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