Syllabus Information |
Spring 2017
Apr 29,2024 |
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 | Use this page to maintain syllabus information, learning objectives, required materials, and technical requirements for the course. |
| BT 144 - Administrative Procedures |
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Associated Term:
Spring 2017
Learning Objectives: Upon successful completion of this course, students will be able to: 1. Demonstrate personal characteristics needed to work individually and with a team in an office environment. 2. Use written and oral communication skills to serve internal/external clients. 3. Demonstrate office-related skills to maintain daily office operations. 4. Conduct job search activities. 5. Apply problem-solving skills individually and in a team. 6. Demonstrate an understanding of customer service and its importance to an employer 7. Define professionalism, understand how it relates to individual career development, and be able to apply principles of professionalism in various settings 8. Demonstrate a basic understanding of standard filing rules and principles. 9. Demonstrate a basic understanding of the use of various filing methods, including alphabetic, numeric, subject, and chronological. 10. Prepare accurate and professional business documents, including, but not limited to, letters, memos, informal reports, agendas, minutes, itineraries, and news releases. 11. Proofread documents for typographical, spelling, grammatical, and mechanical faults, and evaluate placement of message on the page. 12. Use equipment and supplies to complete office tasks. 13. Use the library and the Internet for business research. 14. Continue the development of keyboarding skill with accuracy and speed to enhance the production of mailable documents within specified time frames. Required Materials: Technical Requirements: |
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