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HIM 230 - Quality Improvement in Healthcare |
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Associated Term:
Winter 2017
Learning Objectives: Upon successful completion of this course, the student will: 1- Defining a Performance Improvement Model 2- Identifying Improvement Opportunities Based on Performance Measurement 3- Using Teamwork in Performance Improvement 4- Aggregating and Analyzing Performance Improvement Data 5- Communicating Performance Improvement activities and Recommendations 6- Measuring customer Satisfaction 7- Refining the Continuum of Care 8- Improving the Provision of Care, Treatment and Services 9- Preventing and Controlling Infectious Disease 10- Decreasing Risk Exposure 11- Building a Safe Medication Management System 12- Managing the Environment of Care 13- Developing Staff and Human Resources 14- Organizing for Performance Improvement 15- Navigating the Accreditation, Certification, or Licensure Process Managing the Human Side of Change Required Materials: Technical Requirements: |
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