Catalog Entries |
Fall 2022
Apr 19,2024 |
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| BT 181 - Customer Service |
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Learn basic concepts of high-quality customer service and practice applying these concepts to real life situations. This course focuses on developing an attitude of superior customer service both as a front line employee, as well as a manager of these employees. You will learn how to develop a customer service culture which is critical to success in all organizations.
4.000 Credit hours 40.000 TO 48.000 Lecture hours Syllabus Available Levels: Credit Schedule Types: Lecture Business,Technology and Trades Division Business Department Course Attributes: Tuition, Career and Technical Education |
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