Catalog Entries |
Fall 2018
May 01,2024 |
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| CIS 225 - Computer End-User Support |
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Prerequisite: CIS 125D, and CS 179, or instructor consent. Prepares students to support end-users in a variety of organizational settings. Topics: End-user support functions, techniques for developing/delivery training, help-desk operations, troubleshooting/problem solving, and end-user interaction. Taught in a lab environment.
4.000 Credit hours 20.000 TO 24.000 Lecture hours 30.000 TO 36.000 Lab hours 20.000 TO 24.000 Other hours Syllabus Available Levels: Credit Schedule Types: Lecture plus Lec/Lab plus Lab Computer Info Tech Division Computer Info Technology Department Course Attributes: Tuition |
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