Catalog Entries |
Spring 2017
May 18,2024 |
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| BT 181 - Customer Service |
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Learn basic concepts of high-quality customer service and how to identify and achieve customer expectations and provide consistent service through 1) effective communication, 2) problem-solving, and 3) teamwork, resulting in and ensuring a profitable business.
4.000 Credit hours 40.000 TO 48.000 Lecture hours Syllabus Available Levels: Credit Schedule Types: Lecture Business Division Business Department Course Attributes: Tuition, Career and Technical Education |
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